At Helix Sequence Labs, every order is prepared with precision and shipped securely to preserve compound integrity.
Processing & Handling
Orders typically ship within one business day. Each order is securely packaged to prevent light, moisture, or transit damage. Orders placed after 2:00 PM EST or on weekends ship the next business day.
Rates are calculated at checkout, and tracking is provided for every order.
Currently, shipping is limited to U.S. addresses and subject to compliance verification prior to release.
Lost or Damaged Orders
If your order is lost or arrives damaged, notify us within 48 hours with photos and tracking details. Verified issues will be replaced or refunded at our discretion.
